Project : Retailer

This retailer was beginning to set their next set of long-term goals and needed to conduct a materiality analysis to gauge what issues the company should continue to focus on, what new emerging issues it should add to its set of goals, and what external expectations are for the future of the company’s sustainability programming.

SBC engaged internal and external stakeholders to help guide the company’s goal-setting initiative by:

• Conducting stakeholder interviews and adding sustainability questions to existing external surveys
• Benchmarking against industry peers on sustainability issues and long term goals
• Facilitating a goals and visioning session informed by industry research and stakeholder feedback

The retailer was able to develop and share publicly its second set of long terms goals that were in alignment with its business strategy and top stakeholder concerns, as well as supporting metrics, accountability, and methods for tracking progress that would enhance its sustainability position among peers and competitors.