Project :  Utility Provider

This utility saw its employee satisfaction score go down for two years in a row and was looking for a way to reverse this trend.

SBC worked with the company to engage employees through sustainability by:

• Conducting a sustainability assessment of the organization
• Surveying employees individually and conducted 6 employee focus groups on where they’d like the organization to make changes operationally, environmentally and in regards to the community
• Identifying opportunities where the company better engage employees and improve its sustainability performance at the same time
• Prioritize actions that could be taken immediately to make a difference

Employee satisfaction scores increased in both of the two years since this engagement occurred, by over 10%.

Moreover, throughout this process, the company identified over 45 additional sustainability actions it could implement that both saved money and GHG emissions.