CASE EXTERNAL QUESTIONNAIRE
This supplier had a few key customers that were increasingly asking questions about its sustainability efforts. It was new to this space and had no process for responding to Customer Questionnaires from Starbucks and Nordstrom, and were increasingly worried as they received media and investor inquires as well.
SBC engaged with the client to:
The tools that SBC built, enabled the retailor to respond to multiple sustainability questionnaires at the same time. The client reported that this saved the company up to 75% in both employee time and costs.